Setting Company Work Hours

The Work Hours feature allows you to set up your location work days and hours of operation. You can define the weekdays and hours that you are open to customers and for your production scheduling. You can add a note for any day that will appear in the calendar. The search function allows you to display a specific month and year in your calendar.

To set up Customer Service work hours

1. Select Configure > Work Hours from the menu bar.
2. Select Customer Service from the Work Hours pane.
3. Select the month and year from the appropriate droplist. The results that match the search criteria appear in the Customer Service Search Results pane.
4. Click the Configure Normal Hours button from the toolbar, and then select the appropriate times in the From and To fields.
5. Make your selections for the remaining days of the week as needed.
6. Click OK.

Note: Click the Copy Calendar button from the toolbar if you have more than one location that you want to copy the same work hours.

To set up Production work hours

1. Select Configure > Work Hours from the menu bar.
2. Select Production from the Work Hours pane.
3. Select the appropriate values from the Month and Year droplists. The results that match the search criteria appear in the Customer Service Search Results pane.
4. Click the Configure Normal Hours button from the toolbar, and then select the appropriate times in the From and To fields.
5. Make your selections for the remaining days of the week as needed.
6. Click OK.

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